I go to the Toshiba website to try and get updated audio drivers for my. Icon is gone (yay), 'sound/video/game' shows up in device manager,.

Solved!

‎03-13-201507:53 AM

Hi Guys...not been here for a long time.

In 'Device Manager', under Sound, Video and game controllers, the 'Bluetooth Audio' has the dreaded yellow triangle and when I open the device, under status it says...'Windows cannot verify the digital signatur required etc, etc (code 52)'

I have tried to reinstall from HP Recovery Manager, but can not seem to fix the problem. The driver provider states it is Intel Corp, and obviously somewhere in the scheme of things I have corrupted the drivers. When I go to the webpage for the laptop I seem to be unable to locate the correct drivers I need! My Bluetooth mouse works fine.

I tried the 'Intel PROSet Bluetooth Driver' which did not help.

If someone could point me in the right direction....Any help would be much appreciated

In anticipation...Thanks

Solved!

‎03-13-201508:15 AM

Hi:

See if installing the second driver on the list from the link below resolves the problem.

Solved!

‎03-13-201508:43 AM

Hi Paul

I downloaded and installed...said the driver install 'Failed' but was prompted to reboot, which I did. Upon reboot I still have the same triangle and error message...

Thanks

Solved!

‎03-13-201508:48 AM

Should I uninstall the Bluetooth Audio Driver and delete the driver software and then try to install the linked software again?

Solved!

‎03-13-201509:25 AM

Yes, I would give that a try, and also check the uninstall driver box.

Solved!

‎03-13-201509:54 AM

Hi Paul....IT WORKS...great

Thank you

The problem was that when I open 'Device Manager' the Sound, Video and game controllers

were at the very bottom of the window so I never got to see I had a problem because that portion was hidden from view

Thank you, where ever you are...

Stu

Solved!

‎03-13-201509:57 AM

You're very welcome, Stu.

Glad to have been of assistance.

Best Regards,

Paul

Illinois, USA

• Open Menu

Didn't find what you were looking for? Ask the community

Hi,

Please provide some more information for me to understand the issue better.

1.Is the audio and video working fine on the computer?

2.Do you see any exclamation mark in device manager?

I would suggest you to restart the computer, if you have uninstalled the basic drivers it will automatically update the driver and start the computer.

If you are facing issues with audio, you may refer to the link for troubleshooting steps.

Sound Video And Game Controller Driver For Windows 10 Download

No sound in Windows

http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

I would suggest you to download the drivers and install from the following link.

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073650

Please get back to us and let us know if this helps in resolving the issue.

54 people were helped by this reply

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Sound Video And Game Controllers Driver Download For Windows 10

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Sound Video And Game Controller Driver For Windows 10 Windows 7

Thanks for your feedback.